meja21 Platform Privacy Notice

This page describes what we collect when you use meja21 and how we keep that data protected. We at meja21 are committed to transparency about your personal information, the third parties who may access it, and your rights under applicable law.

Our platform operates across multiple jurisdictions. We collect data only from users in supported regions where our services are available under local law. We do not offer our services in jurisdictions where online wagering is prohibited.

We process your data to verify your identity, process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and banks including mobile banking, local payment, online payment, and e-wallet, and to maintain the security of your account on meja21.

What We Collect on meja21

We collect personal data in several categories. Account information includes your name, email address, phone number, and date of birth. We require this to verify your identity and comply with anti-money-laundering regulations.

Payment data includes your chosen deposit and withdrawal method. When you fund your account via DANA, e-wallet, or mobile banking, we record the transaction reference, amount, and timestamp. We do not store your full payment credentials; those are handled by the payment processor.

Behavioral data includes your login history, game selections, and betting activity. We use this to detect fraud, prevent account abuse, and understand which sports markets—Liga 1, Piala Indonesia, Piala AFF, Champions League—and live-dealer tables attract your interest.

Device and network data includes your IP address, browser type, and device identifier. We collect this for security and to troubleshoot technical issues.

How We Use Your Data

We use your data to operate meja21. This means processing your deposits, settling your withdrawals, and maintaining your account balance. We verify your identity before your first withdrawal to comply with local law.

We use behavioral data to improve our platform. We analyze which payment methods are most popular in Jakarta, Surabaya, and Bandung to ensure we support the channels you prefer. We review game-selection patterns to decide which esports markets—Mobile Legends, Free Fire, PUBG Mobile—to expand.

We use your data to detect fraud and prevent account takeover. If we notice unusual login patterns or withdrawal requests from a new device, we may ask you to re-verify your identity.

Data we do not sell

We do not sell your personal data to third parties for marketing.
We do not share your betting history with advertisers.
We do not disclose your payment methods to unrelated companies.

Third-Party Processors

Our servers may sit outside your jurisdiction. We use data processors in multiple regions to ensure service availability during peak hours—such as during Liga 1 matches or Idul Fitri holiday tournaments.

Payment processors handle your local payment, online payment, e-wallet, and bank transfers. These companies are bound by their own privacy policies and data-protection agreements with us. We do not control how they store your data beyond our contract terms.

Customer support staff may access your account history to resolve withdrawal delays or verify your identity. Our support team operates under strict confidentiality agreements.

Your Rights and Our Commitments

You have the right to request a copy of the data we hold about you on meja21. You may ask us to correct inaccurate information or delete your account and associated data, subject to legal retention requirements.

We retain your data for as long as your account is active, plus a retention period required by anti-money-laundering law. After account closure, we keep transaction records for the period mandated by local regulation.

We use cookies to remember your login session and to track which games you view. You may disable non-essential cookies in your browser settings; however, this may affect your ability to use meja21.

If you have questions about how we handle your data, contact our support team. We aim to respond to data-access requests within the timeframe specified by applicable law in your jurisdiction.

Data subject rights: You may request access, correction, or deletion of your personal data held by meja21, subject to legal exceptions.
Withdrawal of consent: If we rely on your consent to process data, you may withdraw it at any time by contacting support.
Data breach notification: We will notify you of any unauthorized access to your account or payment data without unreasonable delay.

This privacy notice was last updated in the current year. We may update this page if our data practices change. Continued use of meja21 after an update constitutes your acceptance of the revised policy.